One of the biggest misconceptions I hear from nonprofits is that volunteers are just there to check people in or hand out bid sheets. The truth is, well-trained volunteers are critical to an auction’s success. Over the years, I’ve seen how the right guidance, preparation, and energy can turn volunteers into revenue-driving powerhouses.
Here’s how I approach training volunteers to help maximize bids.
1. Set Clear Roles
From the start, I make sure every volunteer knows exactly what they’re responsible for. Are they bid spotters, registration helpers, or paddle raisers? Clarity prevents confusion and ensures everyone is focused on supporting bidders rather than trying to figure out what to do next.
2. Teach Them the Flow of the Auction
Volunteers perform best when they understand the rhythm of the night. I walk them through the order of events—from silent auction check-ins to live auction pacing and the fund-a-need. When volunteers anticipate what’s coming, they can move efficiently and help keep energy high.
3. Emphasize Engagement
Volunteers aren’t just there to do tasks—they’re there to connect with guests. I coach them to greet attendees warmly, answer questions confidently, and encourage participation without being pushy. Every positive interaction keeps bidders in the moment and more likely to give generously.
4. Highlight the Importance of Spotting Opportunities
Bid spotters are the unsung heroes of an auction. I train volunteers to recognize moments when a donor may want to raise their paddle, to alert me if someone seems hesitant, and to help create momentum in the room. Their eyes on the floor make a huge difference in revenue.
5. Practice, Practice, Practice
We run through at least one full rehearsal before the event. Volunteers practice check-in, spotting, and handling questions. The more comfortable they feel, the more confident they are—and confident volunteers create confident bidders.
Volunteers are more than helpers—they’re an extension of the auctioneer and the nonprofit’s mission. When trained properly, they can elevate the energy, drive higher bids, and make the entire evening run smoothly. I always tell organizations: invest time in your volunteers upfront, and the results on auction night will reflect it.
At Michael Green Auctions, I don’t just lead the auction—I train your team so every volunteer feels empowered to make a difference.